Can't Download

[DustyBalls]

This is likely a common issue, but searching and navigating this site isn't so easy for a newbie. I am registered and activated. I tried to download a show. When I click the link nothing happens. When I right-click the link and select Open In Browser I get a page telling me I am not logged in and/or registered - neither of which is true.
I tried to do the download on my phone and it began the download, but then immediately failed (which I expected). I believe this proves that the issue is not with my account or permissions.
My laptop is running Windows 8.1, and I've experienced weird little glitches with it in the past. Oh, I also tried to click the Contact Us link at the very bottom of the page, but a notice is sent to my gmail saying that a permanent error has occurred and the recipient doesn't exist.
Can someone please point me in the right direction? Thank you to anyone who can help.